Why texts matter more than dashboards
A dashboard only works when someone is looking at it. During a Friday night rush, nobody is. A text arrives on your phone whether you're at the pass, in the walk-in, or talking to a table.
For your guests, a text reminder the day before their reservation is the difference between showing up and forgetting. Most no-shows aren't malicious. They're people who booked a week ago and lost track.
How it works
New booking comes in
You get a text with the guest's name, party size, date, and time. Your manager gets one too. No need to be logged into anything.
Guest gets a reminder
The day before their reservation, guests receive a text reminder with their booking details. They can confirm or cancel with a tap.
Cancellation or change
If a guest cancels or modifies, you're notified immediately. A cancelled Friday table at 3pm is a table you can still fill.
Waitlist updates
When a walk-in joins your waitlist or a table opens up, texts keep your team and your guests on the same page without shouting across the dining room.
Stay informed without staring at a screen
Text notifications work where dashboards don't: in the middle of a dinner rush.
Every new reservation triggers a text to you and your team. Know the moment a Saturday table fills up, even when you're away from the computer.
Automated text reminders before each reservation reduce no-shows. Guests who forget will remember when their phone buzzes.
Find out the moment a guest cancels, not when their empty table stares at you during the rush. Early notice means time to fill the spot.
Text guests when their table is ready. No buzzer hardware, no shouting names. They can wait at the bar next door and walk back when you're ready for them.
Standard text messages. Your guests don't download anything, your staff doesn't learn anything new. If they can read a text, they're set.
Choose which events trigger texts: new bookings, cancellations, modifications, waitlist updates. Turn them on or off anytime from your dashboard.
Related: Reservations · Waitlist · All features