The phone rings. You can’t pick up.
You’re plating a table’s entrees. You’re dealing with a delivery that showed up wrong. You’re seating a walk-in. The phone rings, and you know it might be a reservation for Saturday night, but there’s nobody free to answer it.
That caller doesn’t leave a voicemail. They call somewhere else. You never even know the reservation was lost.
bavoli answers that call. A warm, natural voice picks up, checks your availability, and books the table. The guest gets a confirmation. You get a text. And you never had to leave the pass.
How it works
Forward your phone
Set up call forwarding from your restaurant’s existing number. Takes two minutes. No new phone number, no hardware, nothing to install.
Calls get answered
When a guest calls, a warm, natural voice picks up. It books reservations, answers questions about your hours or parking, and speaks whatever language the caller speaks.
You get a text
Every reservation booked and every message taken shows up as a text on your phone. Check between tables, after service, whenever works for you.
Complex calls get transferred
When a caller needs something beyond reservations and common questions, the call transfers to your restaurant’s phone. No dead ends, no frustrated guests.
What it does for your restaurant
It picks up when you can’t. That’s it. That’s the whole idea.
During the Saturday rush, after hours, on holidays. No voicemail, no missed reservations, no callers who hang up and try somewhere else.
Callers speak in their language and the conversation happens naturally. Spanish, Mandarin, Korean, French — no bilingual staff member required.
Not a voicemail to check later. The caller books, modifies, or cancels a reservation in a live conversation, the same way they would with your host.
Every reservation booked and every message taken arrives as a text on your phone. Nothing slips through the cracks, even on your busiest night.
You tell it your hours, parking situation, dress code, and cancellation policy. It answers questions the way you would — because the answers come from you.
A guest needs to discuss a private event or has a question the system can’t answer? The call transfers to your phone. No dead ends, no frustrated guests.
Related: Reservations · Waitlist · All features