Let guests help themselves
Most no-shows aren't malicious. The guest's plans changed, but cancelling means calling during a dinner rush or navigating a clunky website. So they just don't show up.
And when the dining room is full, walk-ins shouldn't have to flag down your host to get on the list. A QR code on the door or a link on your website lets them join the waitlist themselves.
bavoli puts a manage link in every confirmation email and gives every restaurant a public waitlist page. Guests handle changes, join the queue, and your staff stays focused on service.
How it works
Manage reservations by link
Every confirmation email includes a secure link. Guests tap it to view, modify, or cancel their reservation. Change the time, update the party size, or cancel entirely.
Join the waitlist by QR code
Put a QR code on your door, host stand, or website. Walk-ins scan it and join your waitlist themselves with their name, party size, and phone number. No host interaction needed.
You stay informed
Every reservation change and waitlist join updates your dashboard in real time. If a table opens up from a cancellation, you know immediately.
No phone tag
Your host isn't fielding calls to change a party from 4 to 6, and isn't writing down names at a crowded door. Guests handle it themselves.
Less work for you. Better experience for them.
Every modification a guest handles themselves is one less interruption during service.
Guests modify or cancel from the link in their confirmation email. No account, no login, no app download. Works on any device.
A cancellation at 3pm gives you four hours to fill that table. A no-show at 7:30 gives you nothing. Self-service turns ghosts into cancellations you can act on.
Your host isn't a human switchboard. Guests who can change their own reservation don't need to call, DM, or email. Your team handles fewer interruptions during service.
Every restaurant gets a waitlist URL and a QR code. Walk-ins join the queue from their phone while they browse the neighborhood. Your host stays focused on the dining room.
Reservation manage links are unique, tokenized URLs. Only the guest who booked can access their reservation. No login required, no data exposed.
Restaurants that make cancelling easy see fewer no-shows. It sounds counterintuitive, but when the alternative to cancelling is ghosting, easy wins every time.
Related: Reservations · Waitlist · All features